About six months ago I closed an account account I had with Chase Bank, everything went smooth and the funds were transferred over to another bank/account. Last week I received a statement from Chase showing that I have a balance of $.01, I thought this can't be right and immediately called their service center. The woman on the other end of the phone was extremely polite and explained that when the account was closed the computers calculated the interest for on the balance for a partial day. OK, I can accept that but how can we make this one more piece of unneccessary mail go away. She explained that I would have to write a authorization letter or go down to the Service Center with this letter allowing me to withdraw the funds. Funds?????? "It's one penny" I explained "so why don't you keep the change". Nope, that's not possible. "So you want me to write a letter, either pay postage or drive over to the Service Center (13 miles), allowing me to withdraw one penny?" "I have a better idea, you can continue to send statements showing no interest was earned on this penny and then you will have to send me tax statements showing activity on this account, and will probably cost the bank about $150 a year". "Thank You and have a nice day".
No comments:
Post a Comment